Tag Archive | "Social Media"

microsoft

Microsoft Getting Fewer Support Calls for Windows 7

December 17, 2009 Comments

Microsoft getting fewer calls for support of Windows 7 is, at first glance, a good thing. In fact, they are getting about half the number of support calls they expected. Now, Microsoft is pretty good at launching software so this is quite a surprise. Does that mean that, somehow, the fit and finish of this [...]

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Management Issues, Social Media

Corporate Twitter? The Three S’s That Must Be Overcome

June 27, 2009 Comments

By George M. Tomko
As Twitter becomes more mainstream, it is tantalizing to think about what could be a powerful component of Enterprise 2.0. And, before anyone thinks that I am against such tools, think again. My purpose as a leader is to drive the dialogue that leads organizations to flawless execution of change. This is [...]

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